Customer satisfaction is our goal. All merchandise in resalable unused condition may be returned for exchange or a refund within one year of purchase. If used and found defective, we will exchange or repair within one year of the purchase date when accompanied by your receipt.
Please try on your new garment soon upon receipt to make sure it fits to your satisfaction. Do so before washing or wearing. Trousers or slacks hemmed to 27" or less are not returnable or exchangeable.
Shoe returns: When you return a defective shoe, we will examine it and assess the damage. In most cases, we will be able to make a determination and immediately issue a replacement or a credit. Occasionally, we will need to send the shoe back to the manufacturer for final determination. In these cases, it can take 6 to 8 weeks for the manufacturer's decision. We will notify you if there is a problem with your return and continue follow up with the manufacturer on your behalf to try to minimize the time required to resolve the issue.
We accept the return of any item that has not been used and is still in the original packaging. If you are returning an item due to an error in shipping or defective merchandise, please contact customer service.
We are available by toll free telephone for new orders and customer service at 800-733-1243. Our hours are Monday through Friday between the hours of 8:00 AM and 5:00 PM CST.
Our mailing address is:
Postal Uniform Discounters
9800 Industrial Blvd
Lenexa KS 66215